Order Processing / Shipping 

All orders received before 5:30pm will be processed same day . 

Orders received after the 5:00pm cut off time will be processing within 24 hrs.

Due to  COV-19 shipping may be delayed additional time.

See below for shipping lead times :

• Bundles, Closures, Frontals, or Hair Care products- Shipping 5-7 business days 
• Custom Wig Units : Shipping 7-14 business days
•  Once your invoice is paid in full your wig construction will begin and you will receive a completion date and your tracking information. 

  Once orders are fulfilled and shipped . You will receive your tracking number via email. 

After your order has been dispatched  your package is under the care of the shipping service. Please reach out to them directly for any shipments update after your tracking has been received.

Once the seal has been broken on your package as been opened there will be no refunds or exchanges.  

For all other questions regarding your order please contact us at finerstrandsrsc@gmail.com and we will resolve it as quickly as possible.

Custom Unit Orders:

If using older hair or lace HAIR MUST BE CLEAN   !  I cannot construct a unit with unclean hair .

If hair is provided dirty there is an additional $25 to have hair washed and prepped for unit .